Our terms of service for you
Terms of Service
Here you will find our general terms and conditions for information.
Please note that Comate is a division of BB GmbH and therefore operates under this company name.
Validity of the terms and conditions
BB GmbH operates with "Comate" a service for coaching, marketing and text services.
If necessary, external professionals are used in addition to the team, whereby the contractual service is always provided by BB GmbH for the customer.
BB GmbH performs its services exclusively on the basis of these terms and conditions and these are considered accepted when the order is placed.
Deviating conditions of the client are hereby excluded.
BB GmbH is entitled to change and adapt these terms and conditions at any time.
Formation of a contract
BB GmbH creates an offer based on the information provided by the client.
The client accepts the offer by sending a written message.
As soon as it arrives at BB GmbH, the order starts processing.
Rights of use
All orders are created without copyright, so that the client can use the results at his own discretion.
Delivery / defects
Texts ordered are only made available electronically (as a Word document).
The client undertakes to check this immediately, but at the latest within 5 working days after delivery, and to report any defects (e.g. typing errors, bypassing the topic).
In this case, BB GmbH creates a free repair, provided that the error is ours and has not been caused by the client himself (e.g. due to incorrect information).
Terms of payment
BB GmbH charges the customer for the services at the previously agreed price only electronically (as a PDF).
BB GmbH is free to request a deposit before the start of the order in order to ensure payment.
Our invoices are due 10 days after receipt.
The client can cancel his order at any time until completion.
If an order is canceled, the costs incurred up to this point in time must be reimbursed, whereby at least 50% of the offered order value is considered the minimum claim of BB GmbH.
BB GmbH can also cancel the order at any time if serious circumstances make this necessary. BB GmbH then owes the client nothing, but is also not allowed to charge anything.
Claims for damages from the contract, from fault at the conclusion of the contract, from positive breach of contract and delay are excluded to the extent permitted by law.
BB GmbH assumes no liability for late delivery.
BB GmbH maintains the confidentiality of the written texts using the latest technology.
Of course, all data transmitted between the client and BB GmbH is strictly confidential.
The written texts, which become the property of the client, will be stored with us for a maximum of 1 year after delivery and then deleted without further notice.
The place of performance for all contractual services is the registered office of BB GmbH in 8912 Obfelden.
Contracts concluded on the basis of these terms and conditions are subject only to Swiss law.